Bed Rupees FAQ — Pakistan Online Casino Questions Answered

You must be at least 18 years old. This applies to registration, depositing, playing, and withdrawing — no exceptions. Bed Rupees verifies age during registration and again when you submit documents for KYC verification. Any account confirmed to belong to a person under 18 is closed immediately, with all deposits refunded to the original payment source.

No. Each person is permitted exactly one account. Duplicate accounts — detected via matching name, mobile number, device, or payment method — result in all associated accounts being closed and any balances forfeited. If you have forgotten your login details, use the password reset function on the Login page or contact our support team. Never create a second account as a workaround.

You can update your email from Account Settings > Security — you will be asked to verify both the old and new email addresses. To update your mobile number, contact our 24/7 live chat team. Because your mobile number is linked to your Easypaisa and JazzCash payments, a change requires identity verification before it is applied. Both updates take effect immediately once verified.

Contact our support team via live chat or email support@bedrupees.net and request permanent account closure. Before closing, any remaining real-money balance will be withdrawn to your registered payment method. Note that if you are closing your account due to gambling concerns, our responsible gaming team can help you through the process and set up self-exclusion — which is more protective than a standard closure as it blocks re-registration for a minimum of 6 months.

Bed Rupees accepts Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard bank cards. All deposits are processed in Pakistani Rupees (PKR) — there are no currency conversions or exchange rate charges. Mobile wallet deposits (Easypaisa, JazzCash) typically arrive in your Bed Rupees account in under 30 seconds.

The minimum deposit at Bed Rupees is Rs 500. This applies to all payment methods. There is no maximum deposit limit applied by Bed Rupees, though your payment provider (Easypaisa, JazzCash, bank) may impose their own daily transaction limits. If you encounter a declined transaction, check the limits set by your mobile wallet provider and consider splitting a large deposit into multiple transactions.

Mobile wallet deposits (Easypaisa, JazzCash, NayaPay) typically credit within 30 seconds. IBFT and card deposits may take up to 15 minutes depending on your bank. If your deposit has not appeared after 30 minutes, take a screenshot of the transaction confirmation from your Easypaisa or JazzCash app — showing the transaction ID, amount, date, and recipient — and send it to our live chat team. Our finance team investigates missing deposits as a priority and resolves most cases within an hour.

Bed Rupees charges zero fees on deposits. The full amount you deposit is credited to your account. However, some payment providers charge their own transaction fees — for example, certain Easypaisa transfers may carry a small network fee depending on your account tier and the amount. Check your payment provider's fee schedule if you notice a difference between the amount sent and the amount credited.

Yes. Bed Rupees allows you to set daily, weekly, or monthly deposit limits from your account settings. Once your chosen limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when set. Lowering a limit is instant; increasing a limit has a 24-hour delay before the new higher limit takes effect — this is intentional to protect you from impulsive decisions.

Easypaisa and JazzCash withdrawals typically arrive within 3 to 15 minutes of submission. NayaPay and SadaPay withdrawals are similarly fast. IBFT bank transfers depend on your bank's clearing schedule and may take up to 24 hours. Card withdrawals follow bank processing timelines. Bed Rupees processes withdrawal requests 24 hours a day, 7 days a week — there is no cut-off time that delays your request to the next business day.

The minimum withdrawal is Rs 500. There is no cap on maximum withdrawal amounts imposed by Bed Rupees, though for very large withdrawals (above Rs 500,000), our finance team may break the transaction into multiple transfers to comply with payment provider limits. Bed Rupees charges no withdrawal fees on any method.

Common reasons for a delayed withdrawal include: KYC verification not yet completed (your first withdrawal always requires CNIC verification), active bonus wagering requirements not yet met (bonus funds must be wagered before the balance becomes withdrawable), or a payment provider technical issue. Check your withdrawal status in the cashier section — it will show "Pending," "Approved," or "Processed." If the status has not changed after 30 minutes, contact live chat with your withdrawal reference number.

Yes — your first withdrawal requires completing KYC (Know Your Customer) verification by uploading a clear photo of your CNIC. This is a one-time process and usually takes around 24 hours to review. Once approved, future withdrawals process without additional documentation unless our team flags a specific transaction for review. We strongly recommend completing KYC early — as soon as your account is registered — so there is no delay when your first withdrawal request is submitted.

For security and anti-money laundering compliance, withdrawals are processed back to the same payment method used for deposits where possible. If you need to withdraw to a different number — for example because you have changed your Easypaisa account — contact our support team with your updated details. A change of withdrawal destination requires identity verification before it is approved. This protects you from unauthorised withdrawals to unknown accounts.

New Bed Rupees members receive a 100% match bonus on their first deposit, up to Rs 10,000. Deposit Rs 500 and you play with Rs 1,000. Deposit Rs 10,000 and you play with Rs 20,000. The bonus is credited to your account automatically — no code required unless you have a specific promotional code to enter at registration. Full wagering requirements and eligible games are listed on the Promotions page.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus funds before they become withdrawable as real money. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place bets totalling Rs 20,000 before the bonus converts to withdrawable balance. Only eligible games contribute to wagering — some games (typically table games and live casino) contribute at a lower rate or not at all. Always check the specific terms on the Promotions page before claiming.

Yes. If you prefer to play without a bonus — for example because you want to withdraw freely without completing wagering requirements — you can opt out of any offer before your deposit is processed. Contact our live chat team before depositing and they will apply a no-bonus status to your account for that transaction. You cannot opt out of a bonus after it has already been applied to your balance.

Yes — Bed Rupees runs weekly reload bonuses, cashback offers, free bet promotions on major cricket and football matches, fishing game tournaments, crash game competitions, and seasonal offers around PSL, ICC events, and other key Pakistani sporting dates. Active account holders receive notifications about upcoming offers in their account inbox and by SMS if they have opted in. Full details are on the Promotions page.

Bonuses are subject to expiry dates — typically 7 to 30 days from when they are credited. If you did not use your bonus before the expiry date, it is automatically removed from your account. Some bonuses also expire automatically if the wagering requirement is not met within the allowed timeframe. Check the bonus terms on the Promotions page for expiry periods. If you believe a bonus was removed incorrectly, contact our support team with the bonus name and the approximate date it was credited.

Bed Rupees offers over 650 games across multiple categories: Live Casino (Baccarat, Roulette, Teen Patti, Andar Bahar, Sic Bo, live game shows), Slots (400+ titles from top international providers), Crash Games (Aviator and others), Fishing Games, dedicated Baccarat tables, and Sports Betting (cricket, football, tennis). All games are accessible from a single account.

Yes. All slot and virtual casino games use certified Random Number Generator (RNG) technology, audited by independent testing laboratories. Live casino games use real physical cards and wheels operated by professional dealers in certified studio environments — there is no digital manipulation of live game outcomes. Bed Rupees publishes Return to Player (RTP) percentages for slot titles in each game's information panel.

Minimum bets vary by game type. Slots start from as little as Rs 10 per spin. Live casino tables typically start from Rs 100, with some premium tables having higher minimums. Crash games like Aviator allow bets from Rs 50. Sports betting minimum wagers start from Rs 100. Maximum limits vary by game and are displayed before you place your wager.

Yes — the Bed Rupees platform is fully optimised for mobile browsers on both Android and iOS. Open bedrupees.net in your phone's browser (Chrome, Safari, Firefox) and you get the full game catalogue, cashier, and account management without needing to install an app. For quicker access, add the site to your home screen from your browser menu — it will function like an app with a dedicated icon.

Bed Rupees covers cricket (PSL, international Tests, ODIs, and T20s including Pakistan national team fixtures), football (Premier League, La Liga, Champions League, international tournaments), tennis, basketball, and a growing range of other sports. PSL betting is particularly popular — odds are updated ball by ball during live matches, and you can place in-play bets on individual overs, wickets, boundaries, and match results in real time.

If a match is abandoned, cancelled, or postponed before the result can be determined, all pre-match bets on that fixture are voided and stakes are refunded to your Bed Rupees balance in full. For in-play bets, markets that were settled before the abandonment stand. Specific rules for individual markets (e.g., "most sixes in first 10 overs") are detailed in the sports betting terms and are consistent across all fixtures.

Yes — Bed Rupees offers a cash-out feature on eligible sports markets. During an in-play match, you will see a cash-out value displayed next to eligible open bets. Accepting the cash-out settles your bet at the current value — which may be more or less than your potential winnings depending on how the match is going. Not all markets have cash-out available; it will only appear on your bet slip when the option is live.

KYC (Know Your Customer) verification is a standard requirement in the online gaming industry. It confirms that you are who you say you are, that you meet the minimum age requirement, and that your account is not being used for money laundering. At Bed Rupees, KYC is triggered before your first withdrawal. You will be asked to upload a clear photo of your CNIC (both sides). The review typically takes up to 24 hours. Complete it early to avoid any delay on your first withdrawal.

Your account is protected by 256-bit SSL encryption on every connection, optional two-factor authentication (2FA) via your mobile number, automatic session timeout after inactivity, account lockout after five failed login attempts, and login-from-new-device alerts. Enable 2FA from Account Settings > Security for the strongest protection — it means nobody can access your account even if they have your password without also having your phone.

Never. No Bed Rupees staff member, support agent, or official communication will ever ask for your account password. If you receive any message — via SMS, WhatsApp, email, or social media — claiming to be from Bed Rupees and asking for your password, treat it as a phishing attempt. Do not share your password and report the contact to us immediately via live chat or support@bedrupees.net.

Bed Rupees provides six tools: deposit limits (daily/weekly/monthly), loss limits, session time limits, Reality Check notifications, cooling-off periods (24 hours to 30 days), and self-exclusion (minimum 6 months). All tools are accessible from your account settings, free of charge, and take effect immediately when set. Protective limits are instant; increases have a 24-hour delay to prevent impulsive decisions. Full details are on the Responsible Gaming page.

Log in to your account and go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our live chat team directly and request self-exclusion. Your account will be closed and re-registration blocked for a minimum of 6 months. Any remaining real-money balance is returned to your registered payment method. Self-exclusion cannot be reversed during the exclusion period — this is by design to protect you. A permanent exclusion option is also available if you want a definitive and irreversible closure.

If you are concerned about a family member or friend who uses Bed Rupees, our responsible gaming team can provide guidance on how to approach the conversation and what support options exist. We cannot share account details of other users for privacy reasons, but we can confirm general information about our tools and escalate concerns where there is evidence of serious harm. Contact us at support@bedrupees.net with the subject line "Third Party Concern." We respond to all welfare-related messages as a priority.

A cooling-off period temporarily locks your account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or play — but your account is not closed and your balance is fully preserved. The account reopens automatically at the end of the period. Self-exclusion, by contrast, closes the account for a minimum of 6 months and cannot be reversed during that period. Use a cooling-off period if you need a protected break but plan to return. Use self-exclusion if you want to stop for an extended period or permanently.